Contact Melbourne Tourism Guide
Use the form below to reach Melbourne Tourism Guide. Messages come straight to the editor, and most get a reply within two to three business days — bear in mind that Melbourne runs on AEST (UTC+10) or AEDT (UTC+11) through daylight saving, so a message sent from Europe in the evening lands here overnight.
What we can help with
- Corrections. Opening hours that have changed, a price that has gone up, a venue that has closed, a tram route that has been rerouted. These are the most useful messages we get, and they are actioned first.
- Gaps in the coverage. If you looked for something on this site and could not find it, say so. Requests genuinely shape what gets written next.
- Permissions and syndication. Questions about quoting or republishing material from the site.
- Advertising and media enquiries.
What we cannot help with
Melbourne Tourism Guide is a publisher, not a travel agency or a tour operator. We cannot book accommodation, buy tickets, arrange tours, reserve restaurant tables or amend anything you have booked elsewhere. If you have a booking problem, the operator or the platform you booked through is the only party who can fix it.
We also cannot give you live operational information, and you should not wait on a reply from us for anything time-critical. For those, go direct:
- Tram, train and bus disruptions or Myki problems — Public Transport Victoria, at ptv.vic.gov.au.
- Road conditions on the Great Ocean Road or the Hume — VicTraffic.
- Bushfire and extreme weather warnings — the VicEmergency service and the Bureau of Meteorology.
- Emergencies in Australia — dial 000.
Send a message
Please include the URL of the guide you are writing about if your message relates to a specific page — it makes corrections much faster to verify.
Information you submit through this form is used only to answer your message. It is not added to a mailing list and it is not passed to third parties. See the privacy policy for the detail.